Refund & Return

30-Day Return Policy: At Pergola Furniture, we want you to love your purchase. If for any reason you're not satisfied, you can return most items within 30 days of delivery for a refund or site credit (see exceptions below). Items must be returned in their original condition and packaging, including all parts, accessories, and manuals. They should not have been installed or modified.

Cancellations & Refunds: We are proud to offer some of the best return policies in the industry. You can cancel your order at any time before it ships at no charge (exceptions apply for custom orders, see our Refund and Return Policy).

Order Cancellations (Before Shipping): Need to cancel an order? Contact us as soon as possible to get a full refund before your order leaves our warehouse.
Our Policy: Please check our Refund and Return Policy for all the needed information or contact us freely.

Refund and Return Support: You can reach us during business hours: Daily from 9 am to 5 pm. Contact us via phone at +1 877-343-0344, through our chat icon, or via email to our helpdesk at support@pergolafurniture.com anytime.

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